Greet and welcome guests, Answer all incoming calls and redirect them or keep messages, Receive letters, packages etc. and distribute them, Prepare outgoing mail by drafting correspondence, securing parcels etc, Strong communication and people skills, Proficient in English (oral and written) Experience- 0-4 Years.
Reports to Sales & Marketing Manager in day-to-day operations and tasks. Manage, coordinate and motivate company sales and marketing functions to achieve required sales targets. Conduct Market Research to develop an understanding of the competition, opportunities and customers. Help to Plan, develop and execute sales & marketing strategies.Develop and coordinate sales release cycle and methodology, optimizing product take-up rates and pricing, based on customer requirements for products and services and project revenue needs. Strong communication and people skills, Proficient in English (oral and written) Experience- 4- 7 Years.
Manage incoming calls and customer service inquiries, Respond to emails and letters from customers regarding queries, in a timely manner ,Collect and communicate customer feedback in a timely and efficient manner , Maintain and update the database with information on the nature of queries and status of resolution , Update customers on the status of their queries and complaints in a timely manner , Coordinate and follow-up with other internal Departments, if required, for obtaining relevant information for resolution of queries of customers. Experience Required- 2-7 years.
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